The Venice Public Library location is part of our 10 branch library system. If you have a passion for providing outstanding and thoughtful customer service in a community-focused environment, apply for this full-time Library Assistant position with Sarasota County!
Job Description:
Customer Service
Implements standards of service that ensure the prompt and efficient resolution of each inquiry by internal and external customers, delivered with the utmost respect and courtesy.
Assists customers regarding library services, resources, technology and programs for the assigned unit as well as the library system.
Communicates Library/County use policies and procedures to users.
May participate in planning, presentation, and evaluation of library sponsored programs.
May facilitate in the setup of program rooms, materials, and equipment for public, library, and County events.
Administration
Assists in materials checkout/check-in, retrieves and process reserves, billing and missing items processes as needed.
Gathers statistical information as required.
Participates in system-wide, agency, and county teams and projects.
Assists in cash management duties such as collecting fees, and Unique Management collections, including such duties as daily shift, drawer counts, and deposits as needed.
Collection Development/Maintenance
Sorts and shelves materials and maintains an orderly arrangement of materials.
Assists with ordering and processing materials for circulation as needed.
Monitors physical condition of materials and recommends repair or de-selection.
Staff Development
Participates in cross training in other sections and aids in cross training in their section.
Provides opportunities for continuing professional development of self and others, especially in acquiring relevant understanding and skills.
Trains, directs, and supervises volunteers as needed. Encourages volunteers to use individual talents to creatively address tasks.
Work Hours: Full-Time - 40 Hours Per Week
*Employee may be re-assigned to a different work location (other than original assignment) within the library system to meet changing service needs. Expected to participate in all hours of operation including daytime, evening and weekend hours (8:00 a.m. - 8:00 p.m.), as well as hours at other locations.
Location: 300 Nokomis Ave. S., Venice, FL 34285
About You
Minimum Qualifications:
High School Diploma or equivalent education.
One-year experience in clerical or customer service environment is preferred; working knowledge of computer software dealing with public response.
Note: One year of college may substitute for one year of experience.
Preferred Qualifications:
Customer service experience working in libraries or similar settings.
Subject to Passing Substance Screening: This position is subject to passing a pre-employment substance screening. An applicant who fails to pass a required drug screening test shall be disqualified from employment in any class for a period of five (5) years.
About Everything Else
Pay: $15.45/hour. Up to $16/hour, with proven library experience.
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